Privacy Policy
Yoomoot (“we”, “us”, or “our”) is committed to safeguarding the privacy and personal data of all individuals who interact with our services through our website, yoomoot.com. We uphold the highest standards of data protection and transparency, and we recognize the critical importance of securing your information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
This Privacy Policy outlines how we collect, use, disclose, and protect your personal data, as well as your rights and choices in relation to that data.
1. Scope of This Policy and Our Role as Data Controller
This Privacy Policy applies to all personal data collected from visitors, users, and customers of yoomoot.com. Yoomoot operates as the data controller — the entity responsible for determining the purposes and means of personal data processing.
By using yoomoot.com, you consent to the collection and processing of your data in accordance with this policy. If you do not agree to this policy, you should discontinue use of the website and associated services.
2. Categories of Personal Data We Process
We may collect and process the following categories of personal data:
2.1. Usage Data
Information about how you use our website, including browser type and version, IP address, time zone setting, pages visited, referring URLs, page interaction information, and session duration.
2.2. Account Data
Information provided at registration or account creation, including your full name, residential or business address, email address, telephone number, and login credentials.
2.3. Profile Data
Demographic information and preferences, such as language choice, content interests, behavioral insights, past purchases, and your interactions with products and services.
2.4. Communication Data
Records of your communications with us, including inquiries, customer support exchanges, feedback, surveys, and related correspondence.
2.5. Technical Data
Information from the devices and software you use to access yoomoot.com, such as device type, operating system, browser settings, screen resolution, and system configuration.
2.6. Transaction Data
Details of purchases, payment methods (excluding full financial details), billing address, delivery information, and order history.
2.7. Preference Data
Your defined interests, marketing preferences, and stated consents for direct marketing communications or third-party sharing.
3. Legal Bases for Data Processing
We rely on one or more of the following legal bases for processing your personal data:
– Performance of Contract: When processing is necessary for providing products or services as agreed.
– Legitimate Interests: For purposes such as improving user experience, ensuring website security, responding to inquiries, or conducting business operations, always with due consideration to your rights and freedoms.
– Consent: Where you have given explicit consent for specific purposes, such as receiving marketing emails.
– Legal Obligations: To comply with statutory or regulatory requirements.
4. Your Data Protection Rights
Subject to applicable data protection laws, you have the following rights regarding your personal data:
– Right of Access: Obtain confirmation of whether we hold personal data about you and receive a copy.
– Right to Rectification: Request corrections to any inaccurate or incomplete information.
– Right to Erasure: Request deletion of your data in circumstances permitted by law.
– Right to Restrict Processing: Request that certain data processing be limited.
– Right to Data Portability: Receive personal data in a structured, commonly-used, machine-readable format for transmission to another controller.
– Right to Object: Object to processing where it is based on legitimate interest or direct marketing.
– Right to Withdraw Consent: Where processing is based on consent, withdrawal is your right at any time without affecting the legality of prior processing.
To exercise these rights, please contact us at: [email protected].
5. Security Measures
We implement robust security measures designed to protect your data, including:
– Encryption of data in transit and at rest using industry standards.
– Restricted access to personal data on a need-to-know basis.
– Regular security audits and vulnerability assessments.
– Secure data storage and backup systems.
– Staff training on data protection and privacy principles.
6. International Data Transfers
Wherever we transfer data outside of your jurisdiction, especially outside the European Economic Area (EEA), we do so only under applicable safeguards, such as:
– Standard Contractual Clauses approved by the European Commission.
– Transfers to countries recognized as having adequate data protection laws.
– Binding corporate rules or equivalent international frameworks.
We ensure that your data receives equivalent protection to that provided within your jurisdiction.
7. Data Retention
Your data is retained only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, contractual, and operational requirements. Specific examples include:
– Account Data: Retained as long as your account remains active.
– Transaction Data: Retained for a minimum of seven (7) years for regulatory and tax compliance.
– Usage and Analytics Data: Retained for a maximum of twenty-four (24) months for performance optimization.
– Communication Data: Retained for up to three (3) years for customer support tracking and legal documentation.
After such periods, data is securely erased or anonymized.
8. Cookie Policy
We use cookies and similar tracking technologies on yoomoot.com to enhance user experience and improve site functionality. Our use of cookies includes:
8.1. Essential Cookies
Required for website navigation and functionality. These cannot be disabled via browser without impairing access to core services.
8.2. Functional Cookies
Enable personalization such as remembering login details, language preferences, or region.
8.3. Analytics Cookies
Collect aggregated information on user behavior, page visits, and traffic sources to help us improve our content and performance.
8.4. Performance Cookies
Monitor website uptime and load speeds to ensure service reliability and responsiveness.
9. Cookie Management and Compliance
In compliance with GDPR and CCPA, you have the ability to manage your cookie preferences:
– Upon your first visit, a cookie consent banner allows you to accept or customize your settings.
– You may modify your preferences at any time using the site’s cookie management tool.
– You can also configure your browser to block or alert you about cookies. However, disabling cookies may impair certain functionalities of yoomoot.com.
Under CCPA, California users may opt out of the sale or sharing of their personal information. We do not sell personal data as defined under CCPA.
10. Children’s Privacy
We do not knowingly collect or solicit personal data from children under the age of 13. If we learn that we have inadvertently collected such data, we will take immediate action to delete it. Parents or guardians who believe that a child under their care has provided data without consent may contact us at [email protected].
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Where material changes occur, we will notify users through appropriate channels such as a notice on yoomoot.com or direct communication. We encourage you to review this page periodically to stay informed about our privacy practices.
12. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, your personal data, or how we handle privacy compliance, you may contact us at:
Email: [email protected]
We are committed to full compliance with GDPR, CCPA, and other relevant data protection laws, and we strive to ensure transparency, accountability, and integrity in our use of personal information. Thank you for trusting yoomoot.com with your data.